Privacy & Security

Cric ex Privacy Policy — Your data is completely safe with us

Learn how your personal data is collected, stored, and kept secure — explained in plain English.

Last Updated: January 2026

SSL Encryption

Encrypted Storage

Never Sold to Third Parties

GDPR Compliant

In brief: cric ex Your privacy is our top priority. We never sell your data to third parties. This policy explains what rights we have over your information — and what rights you have.

1

Introduction & Scope

cric ex is an online Sports Betting and gaming platform. We believe every user has a right to privacy, and protecting that right is our responsibility.

This Privacy Policy ("Policy") cric ex's website, mobile app, and all related services. By using this platform, you agree to this policy.

We only collect the information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy. cric ex's privacy policy is built in accordance with international data protection standards.

2

What Data We Collect

cric ex Three types of data are collected — what you provide directly, what is gathered automatically through your usage, and what is received from third parties (such as payment gateways).

Data Type Example Purpose of Collection
Identity Information Name, date of birth, NID KYC Verification
Contact Information Mobile number, email Account Registration
Financial Information Mobile Pay/Nagad Number Transaction Processing
Usage Data Bet history, login times Service Improvement
Device Information IP address, browser Security Verification
Location Data Approximate Location Compliance with geo-restrictions

Special Category Data: We do not collect any information related to religion, political views, or health.

3

How Your Data Is Used

cric ex Your data is used only for specified purposes. Using it without authorization or beyond its intended scope is against our policy.

  • Account Management: For registration, login verification, and account security.
  • Transaction Processing: For processing deposits, withdrawals, and bonuses.
  • Service Improvement: Analytics to improve the user experience.
  • Contact: For important updates, promotions, and support.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligation: To meet regulatory requirements.
  • Responsible Gaming: To identify addiction risks and provide timely support.

We do not share your data with third parties for marketing purposes without your consent. You can opt out of email or SMS marketing at any time.

4

Data Sharing & Third Parties

cric ex Your data is never sold. However, limited information may be shared with trusted partners solely to deliver our services.

  • Payment Processors: Information shared with Mobile Pay, Nagad, or your bank as required to process transactions.
  • KYC Provider: Authorized third-party services for identity verification.
  • Technology Partners: Cloud and security service providers powering platform operations.
  • Law Enforcement: When required by a court order or legal obligation.

Important: Every third-party partner is bound by the same strict confidentiality agreements we uphold. They cannot use your data for their own purposes.

5

Cookies & Tracking Technologies

cric ex Uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.

  • Essential Cookies: For login sessions and security purposes — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand site usage statistics — you may opt out at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

6

Data Protection Measures

cric ex Industry-leading technology is used to protect your data. Our security team monitors servers 24/7.

  • SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • AES-256 Encryption: All stored sensitive data is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Protection against cyberattacks.
  • Regular Security Audits: Tested by independent third-party experts.
  • Limited Access Policy: Only authorized personnel can access user data.

Data Breach Policy: In the event of a security breach, we are required to notify affected users within 72 hours.

7

Your Rights

cric exEvery user registered on - has specific rights over their own data. You may exercise these rights at any time.

Right to Access

You may request to see what data we hold about you.

Right to Rectification

You can request corrections to any inaccurate information we hold.

Right to Erasure

You may request deletion of your data under specific conditions.

Objection to Processing

You can object to your data being used for specific purposes.

Right to Portability

You can receive your data in a portable format.

Right to Restriction

You can request that processing be restricted under certain circumstances.

To exercise any of these rights, email us at support@cricex.link. We will respond within 30 days.

8

Children's Privacy

cric ex Not for users under 18. We do not knowingly collect data from minors.

If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed. If you know of such a case, please let us know.

9

Data Retention Period

We do not store your data indefinitely. Retention periods are defined based on the type of information.

  • Account Details: For the duration of active account + 5 years after closure.
  • Transaction Records: 7 years, as required by legal obligations.
  • KYC Documents: 5 years after account closure.
  • Log Files & Session Data: Automatically deleted after 90 days.
  • Marketing Data: Deleted within 30 days of opting out.
10

Privacy Policy Updates

cric ex This privacy policy may be updated at any time. For significant changes, you will be notified in advance via your registered mobile number or email.

The date of each update is noted at the top of this page. We recommend checking back regularly.

11

Contact Us

For any privacy-related questions or concerns, please contact our Data Protection Team:

  • Email: support@cricex.link
  • Response Time: Initial response within 3 business days.
  • Live Chat: Log in to the platform to chat with us directly.

If your privacy complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.

Why your data is safe with cric ex

Our security standards are among the best in the industry

End-to-End Encryption

All data between your device and our servers is protected via SSL/TLS encryption — no one can intercept it in transit.

KYC-Based Verification

Identity verification ensures every account belongs to a real person — and keeps your account secure.

Two-Factor Authentication

OTP verification at login ensures no one can access your account even if they know your password.

Encrypted Data Storage

All sensitive data stored on our servers is protected with AES-256 encryption — meaning even if a hacker gains access, the data remains unreadable.

No Data Selling

Cric ex never sells your data to advertisers or third parties. That is our core commitment.

Regular Security Audits

Independent third-party experts audit our systems at least twice a year to identify and address vulnerabilities.

Privacy FAQs

What users ask most

No, never. cric ex Your phone number and other personal data are never sold to third parties. Limited information is shared with trusted partners solely for transaction processing and KYC verification — and those partners are not permitted to use your data for their own purposes.

Copies of NID or passport submitted for KYC verification are retained for up to 5 years after account closure, as required by legal obligations. After that period, they are automatically and securely deleted.

Yes, you can exercise your "Right to be Forgotten." However, transaction records and KYC documents must be retained for a set period due to legal obligations. All other personal data can be deleted upon request. Email us at support@cricex.link to submit your request.

Yes, but only authorized personnel can view it, and only when needed for service delivery, dispute resolution, or fraud investigation. Your betting data is never shared for marketing or with third parties.

Go to Account Settings and turn off promotional SMS under "Notification Preferences". Alternatively, reply "STOP" to any promotional SMS. All marketing communications will cease within 30 days.

Your data is safe — get started now

Your privacy is fully protected at cric ex. Register today and enjoy with complete peace of mind.

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